Parts & Service: Protect Your Investment With Our Expertise And Availability

Count on Handling Systems to provide you with the lift truck parts and service to help keep your operations running at maximum efficiency and productivity – for the lowest cost per hour.

When you purchase lift trucks from Handling Systems, you get more than the industry's most technologically innovative and performance-built machines. You get a commitment to excellence from every sales, service and support professional in our company, all of whom are dedicated to only one thing: satisfying your every need, no matter how large or small, 24/7/365.

Our certified trained staff of forklift technicians are there when you need them arriving in fully equipped and stocked service vehicle to get you up and going again.

Handling Systems also offers a range of asset protection programs that are unmatched in breadth and depth. Because we know that the most trusted way to maintain the efficiency and productivity levels you demand is by protecting your investment.

Parts: The Parts You Need When You Need Them

To keep you up and running, Handling Systems offers an array of precision engineered and OEM parts for your lift truck needs. Our high same day fill rate provides unequaled service and significantly reduces downtime.

Managed Parts Program

Handling Systems has the proven expertise to manage every aspect of your parts program with our Managed Parts solutions. We meticulously manage your parts inventory and needs, and automatically restock when supplies are low.
By entrusting Handling Systems to manage your parts, you'll save time, money and effort day in and day out. And best of all: we deliver the majority of parts in 24 hours or less.

Consignment Parts Program

If you have Raymond, Nissan or mixed truck fleets, Handling Systems’ consignment parts program is all you’ll ever need. Our customers save time, money and effort by taking advantage of our superior consignment parts program for any fleet. Simply pay for the parts you stock only when they get utilized. If desired, we can also track your inventory and automatically order when the stock gets low. And we can design a custom parts sourcing and fulfillment plan around your business.

Service: The Best Service Team in the Business

At Handling Systems, superior service is the root cause for why our customers hire us again each and every day. We take immense pride in their confidence in us, doing whatever it takes for them to be successful. And we will do the same for your business.

By attracting the finest talent and continuously developing our Service Team,  we have assembled the best team in the industry. We are passionate about our customers so our focus is on you and helping you achieve your goals. Our highly experienced customer service representatives and factory trained and certified technicians manage the day to day and long term aspects of all the lift truck products and services you receive from us.

We maintain an average on-site response time of less than 2.3 hours and, over 80% of the time we resolve the issue on the first call; this repeated performance results in customer retention rate being over 96%

 

Handling Systems’ Forklift and Lift Truck Service includes:

l Continuous education and certification of our Technicians will significantly lower your ownership costs and reduce your downtime
l Proven competency in the repair of all makes and models of  equipment
l Average on-site response time of 2.3 hours
l Dedicated customer support representatives (CSRs)
l On-site diagnostics, maintenance and repair
l Detailed Reporting of Lift Truck Service History
l Billing for actual time only

Handling Systems, Inc. | 2659 E. Magnolia Street - Phoenix, Arizona 85034 | Phone: 602-275-2228 or 1-800-229-9977


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